Crow canyon software is the new charter partner for microsoft. Crow canyon itfacilitiesrequests management applications have email capture feature that allows technicians to. Award winning ccs helpdesk and ccs service request are used in over 2000 organizations worldwide. Oct 08, 2015 crow canyon has over 12 years of service desk development experience. How to change case id syntax in our crow canyon application. Crow canyon software s customer service application for office 365 and sharepoint captures requests from customers and clients using our portal, email, mobile platforms, and the web, turning those requests into routable tickets. Help desk support for crow canyon software products. Crow canyons it help desk for office 365 and sharepoint is a. Office 365 for it help desk and asset management crow canyon crow canyon. Crow canyon software expands office 365 with its customer. Solutions include it help desk support, customer service requests, facilities maintenance and asset tracking, among others. Crow canyon provides a powerful and flexible suite of business applications for sharepoint, including help desk, customer service, employee services, asset management, hr, facilities. Help desk 17 admin operations on different crow canyon onpremises solutions and features.
Footprints service desk 19 march 2004 unipress software footprints webbased help desk 5 sept. With over 2,500 implementations of its awardwinning outlookbased help desk solution, crow canyon has the experience and knowledge to deliver a robust sharepoint application outofthebox. Had a license for kace kbox helpdesk, but there were other. Crow canyon provides a powerful and flexible suite of business applications for sharepoint, including help desk, customer service, employee services, asset management, hr, facilities, marketing, purchase reqs, and others. Crow canyon software brings ai services to microsoft. No topics above this level manual for crow canyon program v3. Jan 17, 20 we here at crow canyon software have seen that using our sharepoint applications throughout the organization can contribute substantially to lowering costs and increasing efficiency, while providing better service to employees and customers. In crow canyon itfacilitiesrequests applications, there is a column work log which is version enabled so all the comments are stored in its own version along with user and time stamp. This trial allowed the team to get a handson feel for the solutions power, efficiency, and flexibility. Crow canyon software launches nitro studio nocode office.
Set up your own help desk with customer support based on microsoft exchange server and ms outlook. Support for office 365 and sharepoint top software at. Crow canyon systems is a software business that publishes a software suite called nitro studio by crow canyon software. Crow canyon home is also certified by the fda office in oakland, ca. By clicking the button above, i agree to the software advice sms terms and privacy policy. Configure a workflow to autoclose ticket if all the associated tasks are completed. Crow canyon provides applications such as service desk, help desk, purchasing program, hr, and request management systems. Crow canyon software this partnership brings together the best of both worlds. Nitro studio by crow canyon software is creative management. Jul 30, 2019 crow canyon software joins a select group of software providers that microsoft has chosen for inclusion in its office 365 business application showcase. Crow canyon s sharepoint applications are sold with a year of annual support. Crow canyon help support for crow canyon software products. East coast office 55 cherry lane, suite 2b wakefield, ri 02879.
Crow canyon has developed a robust and capable sharepointbased asset management system that works by itself or in conjunction with other databases and systems, including the crow canyon it help desk for sharepoint. These deliver readytogo functionality for the most common business needs. Contact us to discuss your project and how we can help you leverage sharepoint and office 365 to improve your organization. Sharepoint applications blog put sharepoint to work. Ccs service request 5 expands ms outlook based service desk. Its tools include over a dozen prebuilt applications such as help desk, asset management, contract. Prweb february 03, 2020 crow canyon software is now a california certified small business and qualifies for californias small business participation program. Sharepoint online and sharepoint onpremises crow canyon outlook addin is used to create new tickets from emails in the mailbox or link the emails to existing tickets in our help desk application. Crow canyon s it help desk for office 365 and sharepoint is a comprehensive but easy to use help desk that increases options for ticket submission, including our portal, email, mobile platforms, and the web, turns those requests into routable tickets. Presentation on powering up sharepoint and office 365 using the three pillars technique of uiux, workflows, and reporting.
We have outofthebox business application tools like it help desk and onboarding as well as nitro. Its tools include over a dozen prebuilt applications such as help desk, asset management, contract renewals, purchasing, hr requests, onboarding, and more. Crow canyon software now a california certified small business. Office 365 for it help desk and asset management crow canyon. Had a license for kace kbox helpdesk, but there were other features of the system that were not making me happy so i let it go. Crow canyon has developed a robust and capable sharepointbased asset management system that works by itself or in conjunction with other databases and systems, including the crow.
Crow canyon software, headquartered in benicia, ca, provides business process automation tools that help organizations achieve higher levels of efficiency and smoother. Crow canyon systems partners with to provide hosted. Sharepoint help desk software crow canyon softwares business productivity applications for sharepoint and office 365 increase efficiency, reduce costs, and improve service levels. These applications include it help desk, customer support, crm, facility management, asset. Manage, automate, and optimize your business processes with crow canyon software. Increase options for ticket submission link and attach existing forms and documents to tickets enable escalation and emergency notification via email and messaging. Feb 03, 2020 crow canyon s programs run in sharepoint onpremises and in office 365. Crow canyons business solutions include it help desk, asset management, customer service, employee request portal, and more. Crow canyons programs run in sharepoint onpremises and in office 365. With chatbots, natural language processing, and data. We here at crow canyon software have seen that using our sharepoint applications throughout the organization can contribute substantially to lowering costs and. Crow canyons reporting and analytical tools improve service and increase help desk efficiency, resulting in increased levels of customer and employee satisfaction. It help desk runs on sharepoint onpremise or sharepoint online and office 365. If you need the product sooner, please contact our office.
Applications for sharepoint, teams and microsoftoffice 365 help desk, customer support, asset management, facilities, equipment, contracts, hr, and nitro. Crow canyon manuals and support info crow canyon help. Crow canyon software provides a portfolio of powerful sharepoint and office 365 applications to help organizations improve their business processes. Crow canyon software s employee request manager brings efficiency and timeliness to employee requests. Power up sharepoint and office 365 linkedin slideshare. Apr 15, 2016 watch as we show it help desk and asset management for office 365 on the crow canyon platform.
Crow canyon software releases new reporting tools for. Crow canyons it help desk for office 365 and sharepoint is a comprehensive but easy to use help desk that increases options for ticket submission, including our portal, email, mobile. Crow canyon software now a california certified small. Crow canyon software can do this for your sharepoint and office. Uninstall steps for crow canyon application applies to. Prweb february 03, 2020 crow canyon software is now a california certified small business and qualifies for californias small business participation. Through detailed tracking of requests and efficient queue management, tickets are resolved quickly and user satisfaction increases. Crow canyons it help desk with sharepoint and office 365. Crow canyons nitro studio is a developers tools microsoft selected crow canyon software because of its innovative business applications and its nitro studio platform. We have outofthebox business application tools like it help desk and onboarding as well as nitro studio, a process management platform to quickly and intelligently transform your business while replacing legacy solutions such as infopath. Crow canyon provides a portfolio of powerful sharepoint applications to help organizations dramatically improve their business process and flow. Crow canyon software selected as a charter partner in. Nitro delivers the critical components forms, portals, workflows, approvals, alerting, routing, database integration, and much more that make sharepoint and office 365 robust and effective platforms for managing business automation.
How to configure assets preventive maintenance using crow canyon nitro workflow manager for o365 how to. We want to make your choice a little easier, so we have. Crow canyon has over 12 years of service desk development experience. All maintenance releases and bug fixes unlimited technical support by email phone. Every shipment that is imported is tested by an independent certified lab before it is shipped to the u.
Crow canyon softwares it help desk for sharepoint and office 365 powers up your current office infrastructure, automating service tracking, increasing office productivity. Nitro studio by crow canyon software is creative management software. Help desk how to apply color coding for tickets based on email communication incomingoutgoing emails for a ticket. Crow canyon s it help desk automates the entire it process, leveraging what you are already using. Crow canyon will provide business process applications, including help desk, asset tracking, and facilities maintenance and hr to clients. Crow canyon software announces partnership with spindustry. Crow canyon is a leader in microsoft sharepoint and office 365 applications help desk, service desk, customer service, customer support, and other programs. Crow canyon software delivers outofthebox business applications for sharepoint and office 365, as well as its unique nitro studio development platform. Crow canyon software currently have a rating of 0 out of 5 stars on serchen and are currently not rated by their customers. Crow canyon software can work with you to create custom applications per your requirements.
Using crow canyon sharepoint applications with infowise. Crow canyons it help desk automates the entire it process, leveraging what you are already using. With over 2,500 implementations of its awardwinning outlookbased help desk solution, crow canyon. Delete the email sync configuration settings in crow canyon email sync app. Alternative competitor software options to nitro studio by crow canyon software include bannerflow, lucidpress, and amplifi. Help desk for office 365 and sharepoint top software at. About crow canyon software crow canyon software provides a portfolio of powerful sharepoint and office 365 applications to help organizations improve their business processes. Escalating alert features keep the tickets moving to resolution. Crow canyon outlook addin is used to create new tickets from emails in the mailbox or link the emails to existing tickets in our help desk application.
Crow canyon it help desk help desk software software. Apr 18, 2014 crow canyon will provide business process applications, including help desk, asset tracking, and facilities maintenance and hr to clients. Probably, you just began your journey into the finding the right customer support tool. Crow canyon software joins a select group of software providers that microsoft has chosen for inclusion in its office 365 business application showcase. Crow canyon software provides powerful and flexible applications for sharepoint and office 365 that drive efficiency and increase productivity. May, 2019 crow canyon software s ai tools for sharepoint and office 365 enable companies to provide better service to their employees and customers. Sharepoint help desk software crow canyon softwares business productivity applications for sharepoint and office 365 increase efficiency, reduce costs, and improve service levels, making your job easier and helping your org. See who you know at crow canyon software, leverage your professional network, and get hired. Ccs service request 5 expands ms outlook based service. As a proof of concept, millimans team, with crow canyon s help, built a test site for crow canyon s service request for sharepoint application.